Main Operations

MAIN OPERATIONS

Organized by department, each folder contains departmental guidelines, policies, standard operating procedures, task/function/departmental workflows, and other resources relating to the functioning and operations of individual departments. Some of these documents may not be available for public distribution and are therefore not provided here. For questions about any resources provided (or not provided), please contact the respective department. 

VISITOR SERVICES

PROGRAMS & EDUCATION

eVENTS

OPERATIONS & FACILITIES

aHF OPERATIONS

tICKETING

MEMBERSHIP & GIVING PROGRAMS

REVENUE GENERATION

GROUP TOURS

MAJOR GIVING

HISTORY PROGRAMS